![]() ![]() VEGAS Pro FAQs and TROUBLESHOOTING GUIDES Vegas Creative Software in Madison WI US: CST (UTC -6h) from until My Time Zone (FI) EET (UTC +2h) from (DST end) until (DST start) I don't work for VEGAS Creative Software. What do they say about this delay?Ī volunteer forum moderator as of. Being how I purchased the download version after you did, it may be an issue with the dealer or person you purchased from. I don't think your issue is one that would be hung up do this purchase by Magix. This appears to be a good thing, however, we can expect delays in response time to help with issues we may have. To my understanding, if you purchase the download version from other than SCS direct, the dealer sends the purchase order to SCS, which then handle it as if you had purchased from the SCS store direct.Īs musicvid10 stated, hope you haven't been scammed.Īlso, you are probably aware that Magix Software has purchase Vegas Pro. If Vegas Pro 13 isn't listed there is an option at the bottom of the display 'Missing orders & serial numbers'. Also in the 'My Account' pulldown, 'My Software' option, it should display your purchased products. You may want to try 'Live Chat', in the 'Support' pulldown above. In addition to ' musicvid10'." Call customer service, dont email tech support." Two days later I received an email from Sony with the download link and the necessary serial numbers to activate the programs included. I order the Vegas Pro 13 download version (not the hard disc version) from B&H Photo on. ![]()
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